Membership Coordinator

Triwill Group; United States; Hybrid; USD 60,000 - 75,000; Full time

Job summary

Field to Market is seeking a detail‑oriented Member Engagement Specialist in the United States to support onboarding, outreach, and ongoing engagement with members and stakeholders. The role involves coordinating communications, maintaining CRM records, and assisting in developing campaigns that promote Field to Market’s programs and Fieldprint Platform.

You will help plan member meetings, webinars, and educational initiatives, while contributing to materials that illustrate the value and impact

Qualifications

• Bachelor’s degree required; preferred in business, agriculture, sustainability, or related field.
• Minimum two years of relevant experience.
• Strong project and time management and organizational skills; able to manage multiple priorities and meet deadlines.
• Collaborative, team-oriented, with strong interpersonal and communication skills.
• Experience coordinating virtual and in-person events, webinars, or meetings preferred.
• Experience working with a CRM system (HubSpot preferred).
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint).
• Strong written and verbal communication skills in English required to support member communications, develop written materials, and represent the organization at events.

Responsibilities

• Support member engagement and onboarding, and ongoing engagement.
• Coordinate member communications, announcements, and targeted outreach.
• Track member engagement and follow up to encourage participation in events, committees, and Fieldprint projects.
• Maintain up-to-date member contact records and engagement data in Field to Market’s CRM system.
• Assist in developing outreach campaigns and messaging to promote Field to Market’s programs and membership benefits.

Skills

Project management

Time management

Organizational skills

Collaboration

Interpersonal communication

Event coordination

CRM proficiency

MS Office suite

English communication

Travel readiness

Education

Bachelor’s degree, business/agriculture/sustainability preferred

Tools

HubSpot CRM

Microsoft Office (Outlook, Word, Excel, PowerPoint)

SharePoint

Excel

PowerPoint

Job description

POSITION OVERVIEW:

This role provides essential support for member engagement and outreach at Field to Market. Key responsibilities include managing member relationships and communications, maintaining records of members, prospective members and key stakeholders, supporting onboarding and retention efforts, and coordinating outreach to prospective members. The position also supports member engagement with Field to Market's sustainability programs and resources by promoting the Fieldprint Platform and developing materials that demonstrate the value and impact of Field to Market membership and programs. Additionally, the role involves supporting member meetings, webinars, and educational initiatives, as well as developing member-facing materials, representing Field to Market at events, and assisting with fundraising and grant applications. The position works collaboratively across internal teams and with external partners to advance organizational goals and strengthen member and stakeholder relationships. Aligned with Field to Market’s values, this role actively contributes to continuous improvement, seeks opportunities to enhance membership programming.

CORE RESPONSIBILITIES:

Member Engagement & Support

• Support member relationships, including onboarding and ongoing engagement.
• Coordinate member communications, including announcements, and targeted outreach.
• Help track member engagement and follow up to encourage participation in events, committees, and Fieldprint projects.
• Maintain up-to-date member contact records and engagement data in Field to Market’s CRM system.
• Assist in implementing member retention strategies.

Outreach & Relationship Development

• Support outreach to prospective members, including scheduling calls, preparing meeting agenda, materials and follow-ups, and maintaining records in the CRM system.
• Assist in developing outreach campaigns and messaging to promote Field to Market’s programs and membership benefits.
• Support the development and improvement of member offerings based on feedback and evolving needs.
• Help strengthen relationships with key partners across sectors.
• Support fundraising and sponsorship outreach efforts
• Support grant applications

Membership Programs

• Support the promotion of Fieldprint project benefits.
• Assist with maintaining, updating, and developing project-related resources and materials
• Help develop project-related case studies and success stories.
• Collaborate with internal teams to align project support with organizational goals.
• Support communication, training, and one-on-one outreach for Field to Market programs and sustainability resources

Events & Materials Development

• Assist in planning and coordinating member meetings, webinars, and other events.
• Develop or support the creation of materials for events and post-event membership follow-ups.
• Develop and maintain a range of member-facing and project-related materials, including presentations, handouts, onboarding documents, and outreach resources.
• Contribute to the development of educational materials that help better understand and apply Field to Market’s Fieldprint Platform, programs, project framework, and emerging sustainability standards and guidance.
• Represent Field to Market at virtual and in-person events when needed.

Other

• Demonstrate a commitment to Field to Market’s organization Core Values.
• Frequent participation, collaboration, and consultation with Field to Market governance bodies including standing committees and other groups as needed.
• Fulfill other stakeholder education and leadership responsibilities as applicable including leading and managing sector, committee, and/or councils.
• Perform other job duties and roles as assigned.

REQUIREMENTS:

• Bachelor’s degree required; preferred in business, agriculture, sustainability, or related field.
• Minimum two years of relevant experience.
• Strong project and time management and organizational skills; able to manage multiple priorities and meet deadlines.
• Collaborative, team-oriented, with strong interpersonal and communication skills.
• Experience coordinating virtual and in-person events, webinars, or meetings preferred.
• Comfortable in a fast-paced, small office remote environment; initiative-taking and able to work independently.
• Experience working with a CRM system (Hubspot preferred)
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint)
• Strong written and verbal communication skills in English required to support member communications, develop written materials, and represent the organization at events.
• Ability to travel up to 30%, including some evenings and weekends.
• Familiarity with sustainability or agricultural/environmental programs preferred.
• Working knowledge of sustainability concepts, such as greenhouse gas accounting, Scope 1, 2, and 3 emissions, regenerative agriculture, or sustainability standards relevant to the agricultural value chain, preferred.
• Ability to support strategic efforts for improved environmental outcomes.
• Field to Market is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.
• Salary Range: $60,000-75,000