Membership Concierge II

Life Time Inc.; Tampa (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Life Time Inc. is seeking a Membership Concierge II for their Tampa location. This role focuses on engaging with members and guests, delivering excellent customer service, and maintaining account management. Ideal candidates will have a passion for hospitality and experience in a customer-focused environment, contributing to a supportive community committed to healthier living.

Qualifications

• Minimum of 1 year of customer service experience is required.
• High School graduate or equivalent is mandatory.
• Effective communication skills and a passion to serve others are essential.

Responsibilities

• Acts as the first point of contact for members and guests entering the resort.
• Builds relationships with members and guests to create extraordinary experiences.
• Facilitates incoming calls and assists with account maintenance and transactions.

Skills

Effective communication skills

Customer service experience

Passion to serve others

Education

High School graduate or equivalent

Bachelor's Degree in Hospitality

Job description

Join to apply for the Membership Concierge II role at Life Time Inc.

1 week ago Be among the first 25 applicants

Join to apply for the Membership Concierge II role at Life Time Inc.

Job Profile Summary

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

Job Profile Summary

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

Position Summary

As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties And Responsibilities

• Operates as first point of contact for members and guests entering resort
• Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
• Receives and facilitates incoming phone calls from members and guests
• Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
• Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
• Serves as point of contact for new member acquisition and member retention interactions
• Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
  
  

Position Requirements

• High School graduate or equivalent
• Minimum of 1 year of customer service experience
• Passion to serve others
• Effective communication skills
  
  

Preferred Requirements

• Bachelors Degree in Hospitality
  
  

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Life Time Inc. by 2x

Get notified about new Concierge jobs in Tampa, FL.

Overnight Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

Furniture Concierge Specialist - Hybrid Flex, Early shift with weekends

Furniture Concierge Specialist - Hybrid Flex, Mid shift with weekends

Receptionist-Entry level (50 Max applicants)

Apartment Community Admin/Concierge $17hr

East Lake-Orient Park, FL $16.00-$18.00 3 weeks ago

Front Desk Receptionist / Showroom Hostess

Tampa, FL $35,000.00-$45,000.00 3 days ago

Front Desk Specialist - USFTGP Riverview

Tampa, FL $36,000.00-$46,000.00 3 weeks ago

Front Desk Specialist - USFTGP Phys Svcs Pediatric Clinic

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.