Membership Advisor/Front Desk Sales Associate

Elements Massage; Wendell (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Growth opportunities

Job summary

Elements Massage Wendell Falls is seeking an experienced Front Desk Sales Associate to join our team and help create an exceptional experience for every client.

You will greet clients, schedule appointments, promote memberships and retail products, process sales, and maintain accurate client records in a friendly, organized front desk environment with opportunities for growth and development.

Qualifications

• Excellent communication with clients and colleagues.
• Experience in spa/wellness sales or related field.
• Strong organizational ability for scheduling and records.
• Positive, friendly demeanor to enhance client experience.
• Capable of collaborating within a team environment.

Responsibilities

• Greet clients and provide a warm, welcoming first impression.
• Schedule appointments and answer inquiries in person or by phone.
• Promote memberships, packages, and retail products.
• Process sales and maintain accurate client records.
• Maintain a clean, organized front desk area and deliver great service.

Skills

Excellent communication

Sales experience

Organizational skills

Friendly attitude

Team player

Job description

Overview

Join Our Team at Elements Massage in Wendell Falls – We’re Hiring Front Desk Sales Associates!

Are you friendly, outgoing, and highly organized with a passion for delivering excellent customer service? Do you have prior experience in customer service or front desk roles? Elements Massage Wendell Falls is seeking an experienced Front Desk Sales Associate to join our team and help create an exceptional experience for every client.

Why Work With Us?

• Make a Positive Impact – Be the first point of contact for clients seeking relaxation and wellness. Your friendly smile and great communication skills will make a difference in their day.
• Competitive Pay & Incentives – We offer a competitive hourly wage of $14-$16/hour, Plus commission-based incentives. The harder you work, the more you can earn!
• Great Benefits – Enjoy employee discounts, paid time off, and health benefits (for full-time employees). We take care of our team so you can focus on what you do best!
• Opportunities for Growth – Whether you’re looking to advance your career in sales, management, or wellness, Elements Massage provides plenty of opportunities for growth and development.
• Supportive Work Environment – Work in a friendly, team-oriented environment where everyone is valued and supported. We believe in working hard and having fun!

What We’re Looking For:

• Excellent Communication Skills – You’ll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential.
• Sales Experience – Experience in the spa and wellness industry, or sales is required. We’re looking for someone passionate about helping others and a drive to meet goals.
• Organizational Skills – You’ll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key.
• Friendly and Positive Attitude – We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients.
• Team Player – While you’ll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients.

Your Role:

As a Front Desk Sales Associate, you will:

• Greet clients with a warm and welcoming attitude, ensuring a positive first impression
• Schedule appointments and handle client inquiries both over the phone and in person
• Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey
• Process sales transactions and maintain accurate client records
• Provide excellent customer service, ensuring clients’ needs are met and exceeded
• Help maintain a clean, organized, and welcoming front desk area

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.