Member Specialist Teller - Customer Finance Partner

FiT Mortgage, LLC

Crystal Lake (IL)

On-site

USD 23,000 - 34,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Career development

Job summary

Great Lakes Credit Union is seeking a Bank Teller in Crystal Lake, IL. The role involves handling deposits, withdrawals, and sales referrals across two branch locations, with regular travel between Crystal Lake and Woodstock. A strong focus on member service and compliance is required.

You will support daily operations, audits, and security protocols while building relationships with members and contributing to team goals.

Qualifications

High school diploma, GED or equivalent.
Demonstrated excellent customer service and communication skills.
A passion for helping and supporting others.
Cash handling experience in financial institution or retail establishment.
A high degree of accuracy and attention to detail.
Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook.

Responsibilities

Provides high quality member service and retention activities by accurately performing transactions ranging from deposits, withdrawals, payments, transfers, money orders, and cashier’s checks.
Offers appropriate advice, counseling, and solutions to member inquiries and problems; collaborates with other staff to meet member needs.
Supports a sales and services-driven culture.
Complies with federal and state regulations and internal controls while maintaining secure cash handling.
Ensures safety and security of the branch by following all policies and procedures.
Opens and prepares department for daily operations; processes night depository, express drop and mail transactions as required.