Member Specialist I

Greenville Federal Credit Union, Inc.; Mauldin (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Holiday pay

On-demand pay

Medical and dental plans

401(k) match

Job summary

Greenville Federal Credit Union in Mauldin, SC is seeking a Full-Time Member Specialist I to provide exceptional service to our members onsite. You will handle teller transactions, open new accounts, and maintain member records while promoting credit union products.

The ideal candidate has a high school diploma and at least one year of sales experience; strong communication skills are essential, and familiarity with lending is a plus.

Qualifications

• High school diploma or equivalent.
• 1 year of sales experience, including familiarity with lending practices, is beneficial.
• Strong verbal and written communication skills are essential.
• Capable of confidently cross-selling products and services.

Responsibilities

• Process teller transactions and handle cash accurately.
• Open new accounts and conduct account maintenance.
• Promote credit union products and services to members.
• Support internal sales efforts and meet cross-sell targets.
• Respond promptly and courteously to member issues to maintain service excellence.

Skills

1 year sales experience

cross-sell products

verbal and written communication

lending knowledge (beneficial)

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Job Opening: Member Specialist I

Join us at Greenville Federal Credit Union as a Full-Time Member Specialist and embark on an exciting journey to provide exceptional service to our members. This onsite position offers a supportive team environment where your passion for helping others will thrive. Be a part of a company that values integrity and community, where your efforts are recognized and rewarded. In this role, you will have the opportunity to make a positive impact on our members' financial well‑being. Apply today and take the first step towards a rewarding career with us.

Day to day as a Member Specialist

You will play a crucial role in ensuring members receive top‑notch service from the moment they walk through our doors. By actively listening to members' needs and offering tailored solutions, you will help them achieve their financial goals efficiently and effectively. Your responsibilities will encompass a wide range of tasks, from processing teller transactions to opening new accounts and conducting account maintenance. With a focus on promoting credit union products and services that benefit our members, you will have the opportunity to contribute to their financial well‑being while also supporting internal sales efforts. Your attention to detail and commitment to resolving member issues promptly and courteously will be key in fostering strong relationships and upholding our dedication to superior member service.

What we’re looking for in a Member Specialist

To excel as a Full Time Member Specialist at Greenville Federal Credit Union, candidates should possess a high school diploma or equivalent. Additionally, having 1 year of sales experience, including familiarity with lending practices, is beneficial. Strong verbal and written communication skills are essential, along with the ability to confidently cross‑sell products and services. Successful candidates will exhibit a positive, service‑oriented attitude and be adept at working with diverse stakeholders, including members and senior management.

Proficiency in financial software, MS Word, Excel, and Outlook, as well as intermediate mathematical skills, are key requirements. The ability to think creatively, multitask effectively, and maintain confidentiality is crucial for thriving in this dynamic role.

A Little About Us

Greenville Federal Credit Union offers a competitive benefits package, including generous PTO, holiday pay, on‑demand pay, affordable medical and dental plans, a wide array of ancillary insurance products, a competitive 401‑k plan with a generous match, and a friendly work environment that emphasizes service excellence.

Greenville Federal Credit Union is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.