Member Solutions Banking Advisor

Telhio Credit Union; Gahanna (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K matching

Paid time off

Paid holidays

Disability insurance

Life insurance

AD&D policy

Health & Wellness incentives

Employee banking benefits

Career advancement

Job summary

Telhio Credit Union in Gahanna, OH is seeking a Relationship Banker to uncover and satisfy members' needs while acting as a trusted advisor. This full-time role focuses on delivering extraordinary service and innovative financial solutions as the ‘One Telhio’ solution for members.

Working Monday–Friday (9am–6pm) with rotating Saturdays (9am–1pm), you will support member relationships and branch operations. Qualifications include 1–3 years in member/customer service, 1–3 years in financial

Qualifications

• 1-3 yrs experience in Member/Customer Service (Required)
• 1-3 yrs experience in Financial Services (Preferred)
• Notary License (Upon hire/ Required)
• NMLS Designation (Upon hire/ Required)
• Effective communication skills (oral and written)
• Background check including: Credit, Drug Screen, Bondability, & Criminal Background

Responsibilities

• Perform transactions in DNA accurately and efficiently (cash withdraws, deposits, loan payments)
• Process Credit Card payments in 3rd party portal
• Open IRAs and HSAs in Ascensus
• Open consumer accounts in DNA and perform account maintenance
• Process disputes for consumer and business members
• Balance cash drawers and comply with security procedures
• Witness and assist in audits as requested
• Inform Members about products, services, and promotions

Skills

Effective communication

Education

High School Diploma or Equivalent

Notary License

NMLS Designation

Job description

Telhio Credit Union in Gahanna, OH is seeking a Relationship Banker to uncover and satisfy members' needs while acting as a trusted advisor. This full-time role focuses on delivering extraordinary service and innovative financial solutions as the ‘One Telhio’ solution for members.

Working Monday–Friday (9am–6pm) with rotating Saturdays (9am–1pm), you will support member relationships and branch operations. Qualifications include 1–3 years in member/customer service, 1–3 years in financial