Member Solutions Advisor

Centra Credit Union; Columbus (IN); In loco; USD 31.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits package

Descrizione del lavoro

Centra Credit Union in Columbus, Indiana, is seeking a Contact Center Advisor to engage Members in meaningful conversations and advise on lending and financial products to create value.

The role is interchangeable between Contact Center and Interactive Virtual duties, with a learning path from Advisor I to III. Starting wage is $27.68 per hour, and a comprehensive benefits package is offered.

Competenze

• High School Diploma or GED or better.
• 1–3 years of similar or related experience, including preparatory experience.

Mansioni

• Creates value by actively engaging Members during account transactions and educating on Credit Union products and services, including deposits, withdrawals, transfers, and loan payments.
• Performs Member account maintenance and responds to Member needs to build relationships with value-added promotion of products and services.
• Engages with Members to provide tailored solutions and problem solving for Member-specific issues.

Formazione

High School Diploma or GED

3-5 years related experience

Descrizione del lavoro

Centra Credit Union in Columbus, Indiana, is seeking a Contact Center Advisor to engage Members in meaningful conversations and advise on lending and financial products to create value.

The role is interchangeable between Contact Center and Interactive Virtual duties, with a learning path from Advisor I to III. Starting wage is $27.68 per hour, and a comprehensive benefits package is offered.