Member Services Teller I - Grow Your Banking Career

Logix Federal Credit Union; Pasadena (CA); On-site; USD 28,929 - 30,996; Full time

Job summary

Logix Federal Credit Union is seeking a Branch Teller I to assist members with financial transactions including deposits, withdrawals, and transfers. You will identify cross‑selling opportunities and generate referrals to business partners, while delivering courteous service at the branch.

The role requires at least 1 year of cash handling or customer service experience, with knowledge of the Symitar system being a plus. Flexibility to work at any branch location is encouraged.

Qualifications

• High School or GED required.
• At least 1 year to 24 months of customer service and/or cash handling experience.
• Working knowledge of Microsoft Office (Outlook, Word, Excel).
• Recent cash handling or teller experience preferred; Symitar knowledge a plus.

Responsibilities

• Processes member transactions efficiently, accurately, and promptly (deposits, withdrawals, transfers, negotiable instruments, cash handling, etc).
• Provides timely and courteous service, services accounts, closes accounts, and handles related documentation.
• Responds to member inquiries in person, by phone, or by mail; resolves routine issues and routes complex issues to management.
• Participates in employee development programs to support sales and service excellence.
• Balances daily work and maintains cash drawer within policy.

Skills

Customer service

Cash handling

Microsoft Office

Attention to detail

Multi-tasking

Education

High School or GED

Tools

Symitar system

Job description

Logix Federal Credit Union is seeking a Branch Teller I to assist members with financial transactions including deposits, withdrawals, and transfers. You will identify cross‑selling opportunities and generate referrals to business partners, while delivering courteous service at the branch.

The role requires at least 1 year of cash handling or customer service experience, with knowledge of the Symitar system being a plus. Flexibility to work at any branch location is encouraged.