Member Services Teller: Friendly Service & Financial Help

Kids for the Future; Maple Grove (MN); On-site; USD 16,531,000 - 24,797,000; Part time

Job summary

TopLine Financial Credit Union is seeking a part-time Teller to provide first‑line support to our members in Plymouth, MN. You will handle routine transactions, balance cash, promote credit union products, and ensure accurate processing and excellent service.

Join a member‑owned coop that values integrity, discretion, and teamwork while helping members reach their financial goals.

Qualifications

• Ability to handle sensitive information with discretion and integrity.
• Basic math, data entry and keyboarding skills.
• Great customer service and communication skills.
• Keen focus on detail and accuracy.
• Prior Teller or cash handling experience essential.

Responsibilities

• Provide superior member service to our members by providing a warm, friendly face and delivering personal service to meet each member’s individual needs.
• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Identify opportunities to offer TopLine products and services to our member that can help them reach and manage their personal financial goals.
• Effectively promoting credit union products and services.
• Balance cash drawer and checks.
• Process auto payments and stop payments and routing to the proper departments.
• Escort members in and out of safe-deposit area.
• Maintain certificates and mailing out renewals.

Skills

Customer service

Attention to detail

Discretion

Data entry

Cash handling

Tools

Keyboarding

Job description

• Location 4190 Vinewood Lane,Plymouth, MN, 55442,United States
• Job Category Retail Banking, Customer Service, Financial Services
• Employee Type PT Non-Exempt Less than20
• Required Degree NONE
• Manage Others No

Description

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our TopLine team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Tellers provide a full range of information and assistance regarding all TopLine products and services. Accept and process various financial transactions, accurately and efficiently promotes credit union products and services, provide excellent member service through use of sales and referral skills to ensure members’ needs and expectations are met.

A successful teller will be able to:

• Provide superior member service to our members by providing a warm, friendly face and delivering personal service to meet each member’s individual needs.
• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Identify opportunities to offer TopLine products and services to our member that can help them reach and manage their personal financial goals.
• Effectively promoting credit union products and services.
• Balance cash drawer and checks.
• Process auto payments and stop payments and routing to the proper departments.
• Escort members in and out of safe-deposit area.
• Maintain certificates and mailing out renewals.

At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be anEqual Opportunity/ Affirmative Action Employercommitted to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.

Requirements

Qualifications:

• Ability to handle sensitive information with discretion and integrity
• Basic math, data entry and keyboarding skills.
• Great customer service and communication skills.
• Keen focus on detail and accuracy.
• Prior Teller or cash handling experience essential.

Summary

A Teller serves as the frontline representative of a financial institution. Tellers are responsible to providing exceptional customer service while processing a variety of financial transactions. This role includes handling deposits, withdrawls, payments, and acocunt inquiries. Tellers build strong relationships with customers, identify their financial needs, and refer products and services when applicable.