Teller

Minnesota League of Credit Unions; Northern (KY); On-site; USD 31,000 - 38,000; Full time

Job summary

TopLine Financial Credit Union is seeking a friendly Teller to join our member-focused team. You will handle routine deposits and withdrawals, answer questions about products, and help members reach their financial goals with personal service.

The ideal candidate has cash handling experience, strong attention to detail, and excellent communication skills. We promote a respectful workplace and comply with equal opportunity employment laws.

Qualifications

• Experience in cash handling and teller duties.
• Strong communication and service orientation.
• Ability to maintain accuracy and confidentiality.

Responsibilities

• Provide superior member service with a warm, friendly approach.
• Perform routine transactions: deposits, withdrawals, payments, transfers.
• Identify opportunities to promote credit union products.
• Balance cash drawer and process payments.
• Escort members to safe-deposit area and renew certificates.
• Maintain certificates and mail renewals.
• Prior teller or cash-handling experience essential.

Skills

Customer service

Cash handling

Data entry

Attention to detail

Education

High school diploma

Job description

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935.

We are looking for outgoing individuals to join our TopLine team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Tellers provide a full range of information and assistance regarding all TopLine products and services. Accept and process various financial transactions, accurately and efficiently promotes credit union products and services, provide excellent member service through use of sales and referral skills to ensure members’ needs and expectations are met.

A successful teller will be able to:

• Provide superior member service to our members by providing a warm, friendly face and delivering personal service to meet each member’s individual needs.
• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Identify opportunities to offer TopLine products and services to our member that can help them reach and manage their personal financial goals.
• Effectively promoting credit union products and services.
• Balance cash drawer and checks.
• Process auto payments and stop payments and routing to the proper departments.
• Escort members in and out of safe-deposit area.
• Maintain certificates and mailing out renewals.

Qualifications:

• Ability to handle sensitive information with discretion and integrity
• Basic math, data entry and keyboarding skills.
• Great customer service and communication skills.
• Keen focus on detail and accuracy.
• Prior Teller or cash handling experience essential.

At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be anEqual Opportunity/ Affolintive Action Employercommitted to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.