Member Services Teller — Cash Handling & Friendly Service

ADP; Columbia (MD); On-site; USD 23,000 - 26,000; Full time

Job summary

APL Federal Credit Union in Columbia, MD is seeking a Teller to assist members with cashing checks, processing transactions, and balancing cash drawers. You will interact with members at the teller platform or drive-thru, ensuring accuracy and excellent service.

Under supervision, you will handle cash, process money orders and gift cards, and operate an online teller terminal. This role emphasizes accuracy, compliance with policies, and strong communication with customers.

Qualifications

• Education: High school diploma or GED.
• Experience: Six to twelve months related experience in customer service or retail.
• Ability to record information accurately and communicate effectively.

Responsibilities

• Cash checks and disburse funds after verifying signatures and sufficiency of funds.
• Process teller transactions for members including currency verification, money orders, and gift cards, and balance cash drawers.
• Follow bank policies, operational controls, and regulatory procedures to protect assets.
• Provide exceptional customer service to members.
• Operate online teller terminal and document transactions accurately.
• Open/close teller terminal and balance reports; assist Senior Teller for disposition.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Tools

Teller platform

Job description

APL Federal Credit Union in Columbia, MD is seeking a Teller to assist members with cashing checks, processing transactions, and balancing cash drawers. You will interact with members at the teller platform or drive-thru, ensuring accuracy and excellent service.

Under supervision, you will handle cash, process money orders and gift cards, and operate an online teller terminal. This role emphasizes accuracy, compliance with policies, and strong communication with customers.