Member Services Teller – Bonus Eligible & Benefits

Teachers Federal Credit Union; Shirley (NY); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Annual discretionary bonus

Paid time off

401(k) company contribution

Dental & Vision premium covered

Tuition reimbursement

Exclusive loan discounts

Job summary

Teachers Federal Credit Union in Shirley, NY is seeking a Teller to process routine financial transactions, deliver prompt member service, and provide information about credit union products and services.

The role requires a high school diploma or GED, cash handling experience, and strong math and communication skills. Training is provided; eligibility for benefits and a performance-based bonus are included.

Qualifications

• High school education or GED required
• Cash handling experience required
• Excellent communication, interpersonal, customer service, mathematical, problem solving, multitasking and computer skills, and detail orientation required

Responsibilities

• Build/strengthen member relationships, greet members in a courteous/professional manner, and provide superior member service
• Process deposits, withdrawals, loan payments and other transactions
• Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled
• Sell negotiable items (e.g., money orders and official checks) and assist in daily proof
• Cross-sell products and services by advising members of rates, benefits and features
• Ensure the security of the workstation including cash and negotiable items, inform the supervisor when cash on hand exceeds prescribed limit and when additional cash is needed
• Balance Teller drawer daily by counting currency/coin/checks received, prepare Federal Reserve deposits, inventory negotiable items and resolve discrepancies
• Comply with company policies, procedures, guidelines
• Work in other branches as assigned
• Perform other duties as needed upon request by immediate supervisor

Job description

Teachers Federal Credit Union in Shirley, NY is seeking a Teller to process routine financial transactions, deliver prompt member service, and provide information about credit union products and services.

The role requires a high school diploma or GED, cash handling experience, and strong math and communication skills. Training is provided; eligibility for benefits and a performance-based bonus are included.