Member Services Specialist — Purcellville Office

Virginia Farm Bureau Family of Companies; Purcellville (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance on first/

401(k) with 6% match

20 days Paid Time Off

Paid training

Continuing education reimbursement

Ongoing development and support

Legal Shield resources

Flexible spending account

Gym membership discounts for field (FB

Job summary

Loudoun County Farm Bureau in Purcellville, VA seeks a career-oriented, customer-focused Member Service Specialist in a full-time, non-exempt on-site role. You will assist members, support the sales team and help maintain office operations, with training funded for licensing.

Benefits include medical/dental insurance, 401(k) with 6% match, 20 days PTO, paid training, CE reimbursements and ongoing development opportunities for field employees.

Qualifications

• High school diploma
• Property & Casualty license within three months of employment (training paid by us)
• Keep license current through continuing education (CE) credits

Responsibilities

• Answer questions by phone, email and in person
• Process payments, submit claim reports and prepare certificates of insurance and binders
• Prepare correspondence and process Tier 1 changes to insurance policies
• Quote home and auto insurance and process new business
• Promote cross-selling and set appointments for agents
• Promote Facebook Bank products and support life insurance product sales
• Support Healthcare operation: know basic offerings and collect referral information
• Maintain county Farm Bureau records, files and permanent documents
• Maintain financial accounting: record money transactions and deposits
• Manage membership data: renewals, member numbers, paid listings, minutes
• Plan and attend board meetings and maintain minute books
• Open/close the office and manage office supplies
• Perform other duties as requested by the manager

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma

Job description

Loudoun County Farm Bureau in Purcellville, VA seeks a career-oriented, customer-focused Member Service Specialist in a full-time, non-exempt on-site role. You will assist members, support the sales team and help maintain office operations, with training funded for licensing.

Benefits include medical/dental insurance, 401(k) with 6% match, 20 days PTO, paid training, CE reimbursements and ongoing development opportunities for field employees.