Member Services Specialist — Health Benefits & Training

Sam's Club; Jacksonville (FL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health benefits

Job summary

Sam's Club in Jacksonville, FL is hiring for multiple positions with an hourly wage of $18.00–$26.00. Shifts may vary. The role focuses on member service, checkout duties, and assisting customers with purchases and self-service tools.

Responsibilities include processing payments, handling returns and exchanges per policy, and maintaining a safe shopping environment. Training responsibilities and adherence to safety guidelines are part of the job.

Qualifications

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Handles payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.
• Assists with training frontline associates on processes and procedures.
• Maintains security and safeguarding of Sam's Club assets and property.

Skills

Member service

Checkout operation

Payments handling

Returns processing

Cash handling

Customer guidance

Tools

POS system

Cash register

Self-checkout guidance

Job description

Sam's Club in Jacksonville, FL is hiring for multiple positions with an hourly wage of $18.00–$26.00. Shifts may vary. The role focuses on member service, checkout duties, and assisting customers with purchases and self-service tools.

Responsibilities include processing payments, handling returns and exchanges per policy, and maintaining a safe shopping environment. Training responsibilities and adherence to safety guidelines are part of the job.