Member Services Specialist — Guest Experience

HFP Tejas City, LLC; Texas City (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Tejas City, LLC seeks a dedicated team member to join as a Front Desk Associate. The role involves greeting members and guests, providing standout customer service, and managing retail transactions in a vibrant gym atmosphere.

The ideal candidate should possess strong communication skills, reliability, and be able to comply with health and safety standards. Benefits include medical, dental, and vision insurance for full-time employees, alongside a free gym membership.

Qualifications

• 6-12 months of face-to-face customer service experience preferred.
• Must be punctual and dependable.
• Ability to pass a background check.

Responsibilities

• Greet members/guests with high energy and professionalism.
• Maintain accurate and efficient customer service.
• Resolve customer concerns to ensure a positive experience.
• Execute retail transactions while achieving sales goals.
• Perform cleaning and sanitizing tasks regularly.

Skills

Customer service skills

Communication skills

Problem-solving skills

Basic computer proficiency

Self-starter

Job description

HFP Tejas City, LLC seeks a dedicated team member to join as a Front Desk Associate. The role involves greeting members and guests, providing standout customer service, and managing retail transactions in a vibrant gym atmosphere.

The ideal candidate should possess strong communication skills, reliability, and be able to comply with health and safety standards. Benefits include medical, dental, and vision insurance for full-time employees, alongside a free gym membership.