Member Services Specialist | Community Banking & Solutions

Corda Credit Union; Coralville (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Corda Credit Union in Coralville, IA is hiring a Member Services Representative to deliver exceptional, member-focused financial solutions. You will interact with members in person, by phone, email and through digital channels to provide information about products, process transactions, and tailor services to individual needs.

Join a team that values community engagement, member focus, and career growth, with generous benefits and a supportive work-life balance in Johnson County.

Qualifications

• Customer service experience and sales experience preferred.
• Ability to explain financial products and services to members.
• Strong communication across in-person, phone, email and digital channels.

Responsibilities

• Deliver exceptional, member-focused financial solutions to customers.
• Provide information about products and services and process transactions.
• Identify needs and tailor financial solutions for each member.
• Build lasting relationships through outstanding service, guidance and a welcoming presence.

Skills

Customer service

Sales experience

Job description

Corda Credit Union in Coralville, IA is hiring a Member Services Representative to deliver exceptional, member-focused financial solutions. You will interact with members in person, by phone, email and through digital channels to provide information about products, process transactions, and tailor services to individual needs.

Join a team that values community engagement, member focus, and career growth, with generous benefits and a supportive work-life balance in Johnson County.