Member Services & Solutions Specialist

American Eagle Financial Credit Union Incorporated; Manchester (CT); On-site; USD 25,000 - 26,000; Full time

Job summary

American Eagle Financial Credit Union Incorporated in Manchester, CT seeks a friendly Member Account Representative to greet members, answer questions, and offer personalized financial guidance. You’ll help with everyday transactions and identify solutions that fit each member’s goals.

This full-time, in-person role pays $18–$19 per hour, with an emphasis on service, empathy, and community involvement. A HS diploma and at least one year in a customer service role are encouraged, with growth

Qualifications

• Minimum one year in a customer service role.
• High School Diploma or GED.
• Ability to meet qualifications without strict duration emphasis.

Responsibilities

• Member Service: Maintain a polite and professional demeanor in all member communications.
• Transaction Processing: Process transactions accurately and securely per policies and regulatory requirements.
• Community: Represent the credit union at community events and participate in volunteer activities.

Skills

Customer service

Active listening

Communication

Sales referrals

Education

High School Diploma or GED

Job description

American Eagle Financial Credit Union Incorporated in Manchester, CT seeks a friendly Member Account Representative to greet members, answer questions, and offer personalized financial guidance. You’ll help with everyday transactions and identify solutions that fit each member’s goals.

This full-time, in-person role pays $18–$19 per hour, with an emphasis on service, empathy, and community involvement. A HS diploma and at least one year in a customer service role are encouraged, with growth