Member Service Teller — Growth & Impact

American Eagle Financial Credit Union Incorporated; West Hartford (CT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Community involvement

Job summary

American Eagle Financial Credit Union Incorporated in West Hartford, CT seeks a Member Account Representative to greet members, answer questions, and provide personalized support to help them reach financial goals. You will handle everyday transactions with care and accuracy, staying service-oriented and solutions-minded.

The role emphasizes empathy, inclusivity, and reliability, with opportunities to leverage digital tools and refer sales as appropriate.

Qualifications

• Minimum one year in a customer service role.
• High School Diploma or GED.
• Ability to adapt to varying customer needs with care.

Responsibilities

• Provide welcoming member service and answer questions to build trust and satisfaction.
• Process a variety of transactions accurately and securely per policies.
• Promote self-service options and guide members to digital channels.
• Represent AEFCU at sponsored community events and participate in volunteering.

Skills

Service Oriented

Empathetic

Inclusive

Solutions Minded

Reliable & Flexible

Education

High School Diploma/GED

Job description

American Eagle Financial Credit Union Incorporated in West Hartford, CT seeks a Member Account Representative to greet members, answer questions, and provide personalized support to help them reach financial goals. You will handle everyday transactions with care and accuracy, staying service-oriented and solutions-minded.

The role emphasizes empathy, inclusivity, and reliability, with opportunities to leverage digital tools and refer sales as appropriate.