Member Services Representative (Benefit Specialist)

32BJ SEIU; New York (NY); On-site; USD 58,000 - 60,000; Full time

Benefits offered by this job

Training provided

Paid Time Off including vacation, sick

Pension with monthly employer contrib.

Prime Flatiron District location

Job summary

32BJ SEIU in New York, NY is hiring a full-time Member Services Representative (Benefits Specialist) to support participants across health, pension, retirement savings, training, and legal benefits programs. This on-site role is based in the Flatiron District.

You will operate in a fast-paced environment, delivering excellent customer service with strong interpersonal and communication skills. Hours are Mon–Fri 8:30 AM–6:00 PM, with paid time off and a pension benefit.

Qualifications

• Ability to operate in a fast-paced work environment.
• Strong oral and written interpersonal skills.
• Detail oriented with excellent organization and communication skills.
• Strong computer skills and excellent listening skills.
• Flexibility with work schedule between hours of Mon–Fri | 8:30 AM–6:00 PM.
• Demonstrated customer service orientation.

Responsibilities

• Support participants across the Funds’ health, pension, retirement savings, training, and legal benefits programs.
• Provide information and guidance on benefits to members in the Flatiron District, NYC.

Skills

Customer service

Interpersonal skills

Attention to detail

Computer skills

Active listening

Time management

Job description

Company Description

32BJ SEIU is the largest property service workers union in the United States, representing more than 185,000 workers across twelve states and Washington, DC. Members work in a wide range of settings, including residential and commercial buildings, airports, schools, universities, museums, theaters, arenas, and stadiums. The union’s membership is highly diverse, with individuals from 64 countries who speak 28 languages, united around advancing fairness and dignity for working people.

Role Description

The Member Services Representative (Benefit Specialist) is a full-time, on-site role based in New York, NY. The Building Service 32BJ Benefit Funds is looking to hire a full-time Member Services Representative (Benefits Specialist). The role supports participants across the Funds’ health, pension, retirement savings, training, and legal benefits programs.

Location: Flatiron District in Manhattan (NYC)

Pay Range: $58,035.19 to $60,035.19

I’m looking for someone who brings:

• Ability to effectively operate in a fast-paced work environment
• Strong oral and written interpersonal skills
• Detail oriented with excellent organization and communication skills
• Strong computer skills and excellent listening skills
• Flexibility with work schedule between hours of Mon–Fri | 8:30 AM–6:00 PM
• Demonstrated customer service orientation

What we offer

• Training provided and internal growth opportunities
• Paid Time Offincluding vacation, personal, and sick days
• Pension benefit that includes monthly employer contributions
• Prime location-Flatiron District in Manhattan (NYC)

Watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A

Great fit for customer service pros who are looking for an entry level position

• #CustomerService#Hiring#Nowhiring#jobs#32BJ