Member Services Representative

GP Louisiana Credit Union; Zachary (LA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Vacation time

15 paid holidays

Job summary

GP Louisiana Federal Credit Union in Zachary, LA is hiring a full-time Member Services Representative to assist members during visits. If you are a people person with excellent customer service skills, this entry-level role could be for you.

You will greet members, handle deposits and withdrawals, answer questions about accounts and loans, and help customers open new accounts. Typical schedule is 8 AM–5 PM, Monday–Friday, with competitive wages and comprehensive benefits including health,

Qualifications

• High school diploma or equivalent required.
• Computer proficiency required.
• Customer service skills.

Responsibilities

• Greet members visiting the credit union.
• Assist with deposits, withdrawals, loans and account openings.
• Provide high-quality financial services and answer questions.

Skills

Customer service orientation

Excellent communication

Team player

Education

High school diploma or equivalent

Job description

GP Louisiana Federal Credit Union in Zachary, LA is looking to hire a full-time Member Services Representative to assist members when they visit our credit union. Are you a people person with fantastic customer service skills? Would you like to work for a company that sets its employees up for success? If so, please read on!

This entry-level position earns a competitive wage of $14/hour.

We provide excellent benefits, including:

• health
• dental
• vision
• a 401(k) with up to a 6% match
• vacation time that starts accruing on your first day
• 15 paid holidays

ABOUT GP LOUISIANA FEDERAL CREDIT UNION

At GP Louisiana Federal Credit Union, we can handle any banking needs. Whether our customers are looking to open or manage accounts, increase their credit limit, receive loans, or anything else, our team is here to help. We are dedicated to our mission of making banking simple. Each of our locations is staffed by customer service professionals that genuinely care for our members.

We strive to cultivate an excellent culture that makes our staff feel supported and appreciated. Each employee is highly skilled and a valuable member of our team. We view our staff as part of our family. Additionally, we provide generous wages, benefits, and perks.

A DAY IN THE LIFE OF A MEMBER SERVICES REPRESENTATIVE

In this banking position, you are the face of our credit union. You are full of energy and ready to provide fantastic customer service to each of our members. When current and potential members visit, you greet them cheerfully. You also interact with customers over the phone, through email, and over text.

Well-trained in financial services, you answer any questions our members may have with ease. You help our customers open accounts, make deposits, make withdrawals, apply for loans, and more. A skilled conversationalist, you build fantastic working relationships with our members. You love working with our customers and take pride in providing high-quality financial services!

QUALIFICATIONS FOR A MEMBER SERVICES REPRESENTATIVE

• High school diploma or equivalent
• Computer proficiency
• Customer service skills

Are you self-motivated? Do you have a friendly personality? Are you service-oriented? Do you have a positive attitude? Are you an excellent problem solver? Do you work well under pressure? If yes, you might just be perfect for this entry-level position!

WORK SCHEDULE FOR A MEMBER SERVICES REPRESENTATIVE

This banking position is full-time and typically works 8 AM - 5 PM, Monday - Friday.

Location: 70791