Member Services Front Desk Part Time

Cornerstone Clubs; New Hope (MN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Job summary

Cornerstone Clubs in New Hope, MN, is seeking a part-time Member Services Representative to join our front desk team. You must be available on weekends and evenings, and this is a year-round, on-site position with no public transit access.

You will greet members, answer questions about memberships or classes, process sign-ins, and handle phones and administrative tasks with accuracy and a friendly attitude.

Qualifications

• Experience greeting members and handling membership questions.
• Must be reliable and punctual.
• Able to work weekends and evenings.
• Proficient with computers and entering information accurately.
• Ability to stand for long shifts and perform light duties.

Responsibilities

• Greet members at the front desk and answer questions about memberships or classes.
• Answer incoming calls and route or respond to inquiries.
• Process member sign-ins and accurately enter information into the computer system.
• Support club operations with light administrative tasks and paperwork.
• Perform housekeeping tasks as needed to maintain a neat front desk area.

Skills

Customer service

Communication

Reliability

Multi-tasking

Telephone handling

Computer literacy

Tools

CRM software

Job description

Cornerstone Clubs, premier Health and Wellness Facility in Central Bucks County, is looking for a part-time Member Services Representative to work at our front dest at our New Hope location. This position musr be able to work weekends and evening shifts. This is a year round position. Not accessible by public transportation.

• Competitive salary
• Employee discounts
• Flexible schedule

• Greeting members in a friendly manner and answering any questions about membership or classes
• Must be reliable and on time.
• Answering telephones
• In-processing members and accurately entering information into the computer system
• Must be able to multi-task and maintain a positive customer service attitude at all times
• Must have working knowledge of computers
• Attention to detail, especially on paperwork and entering information into the computer system
• Any other tasks as needed including sweeping floors, keeping areas neat, making follow-up calls to members and prospective members, reports, filing, etc.

Physical Requirements

Stand entire shift (from 4-8 hours per day). Bending, stooping, climbing, squatting and reaching below knees and overhead for up to 2 hours per shift.