Member Services Associate - Seasonal

Bass Pro Shops; Green Bay (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Club Customer Service Associate (Seasonal) in Green Bay, WI. The role focuses on delivering world-class service, educating guests about CLUB membership, and processing applications while supporting CLUB operations and sales.

Ideal candidates have a high school diploma and up to 2 years of customer service experience, with strong communication skills and the ability to work in a fast-paced retail environment. This is a part-time seasonal position based in-store.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience preferred.
• Strong organizational skills and attention to detail are essential.
• Experience in customer service is a plus.
• Excellent communication skills, both written and verbal, are required.

Responsibilities

• Greet customers and promote Bass Pro Shops CLUB membership.
• Demonstrate products and provide a CLUB customer experience.
• Process payments and CLUB applications; answer member questions.
• Maintain CLUB booth inventory and ensure cleanliness.
• Provide daily feedback and reports related to CLUB activities.

Skills

Excellent organization

Customer service experience

Excellent verbal communication

Excellent written communication

Adaptability to new processes

Self-motivation and initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a Club Customer Service Associate (Seasonal) in Green Bay, WI. The role focuses on delivering world-class service, educating guests about CLUB membership, and processing applications while supporting CLUB operations and sales.

Ideal candidates have a high school diploma and up to 2 years of customer service experience, with strong communication skills and the ability to work in a fast-paced retail environment. This is a part-time seasonal position based in-store.