Member Services Associate - Patrick Henry YMCA

ymcarichmond; Virginia (MN); On-site; USD 18,000 - 21,000; Part time

Job summary

The YMCA of Greater Richmond is seeking part-time, personable Member Service Associates who enjoy a fast-paced environment and delivering quality service to members and prospective members. The pay range for this position is $13-$15 per hour.

Serious applicants must be able to work nights and weekends. Responsibilities include answering phones, greeting members, processing memberships and completing program registrations, with a strong emphasis on customer service and computer skills.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Proficient computer skills and ability to navigate basic systems.
• High school diploma or GED required; must be 18+.

Responsibilities

• Answer phones and greet members and prospective members.
• Process memberships and complete program registrations.
• Provide quality service in a fast-paced environment.
• Support the YMCA’s mission and core values.

Skills

Customer service

Excellent communication

Computer skills

Multi-tasking

Education

High school diploma or GED

Job description

The Patrick Henry Family YMCA is currently seeking part time, personable Member Service Associates who enjoy working in a fast paced environment to provide quality service to members and prospective members! The pay range for this position is $13-$15.

Serious applicants must be able to work nights and weekends.

DUTIES of a Member Services Associate

Member service associates will be required to answer phones, greet members, process memberships and complete program registrations.

QUALIFICATIONS of a Member Services Associate

Member service associates should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast paced environment, a high school diploma or GED and be 18 years old or older.

Who we are:

The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins.

We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent.

We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all.

The Y is a cause-driven organization focused on strengthening our community.

The principles that guide us in our work are our core values of caring, honesty and respect and responsibility.