Member Services Associate

YMCA of Greater Richmond; Virginia; On-site; USD 18,000 - 21,000; Part time

Job summary

The YMCA of Greater Richmond is seeking a part-time Member Services Associate to deliver quality service to members and prospective members. The role supports phones, greeting, registrations, and membership processing in a fast-paced setting.

Applicants should have excellent customer service, strong computer skills, and the ability to multi-task. A high school diploma or GED and being 18 or older are required. The Y values diversity and inclusion in its workforce.

Qualifications

• Excellent customer service skills.
• Strong computer skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Answer phones and greet members and prospective members.
• Process memberships and complete program registrations.
• Provide quality service in a fast-paced environment.

Skills

Customer service

Computer skills

Multi-tasking

Education

High school diploma / GED

Job description

The Goochland Family YMCA is currently seeking a part-time, personable Member Service Associate who enjoys working in a fast paced environment to provide quality service to members and prospective members. Pay range for this position is $13-$15 per hour.

DUTIES of a Member Services Associate

Responsibilities include answering phones, greeting members, processing memberships and completing program registrations.

QUALIFICATIONS of a Member Services Associate

Applicants should have excellent customer service skills, strong computer skills, the ability to multi-task in a fast paced environment, a high school diploma or GED and be 18 years old or older.

The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.