Member Services Assistant

HOAMCO; Redmond (WA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Calm Health

401(k) with Company Match

Paid sick leave

Pines Bistro Café and Spa Services 40%

Job summary

HOAMCO seeks a part-time team member for the Trilogy Cascade Club, an upscale, 55+ active adult community in Redmond, WA. You will assist with event setups/teardowns, provide front desk support, and handle professional phone calls, with occasional clerical tasks.

Evenings and weekends are required. The role offers competitive hourly pay up to $20.82 and benefits, including EAP, paid sick leave, 401(k) company match, and staff discounts at Pines Bistro Café and Spa Services.

Qualifications

• Minimum of 1–2 years in customer service or front desk roles.
• Ability to handle phone calls professionally and transfer as needed.
• Experience supporting events, including setups and teardowns.
• Reliable, with strong work ethic and punctuality.

Responsibilities

• Assist with event setups and teardowns (tables, chairs).
• Provide front desk support and professional phone handling.
• Perform clerical tasks as needed and handle call transfers.

Skills

Customer service

Interpersonal skills

Reliability

Strong work ethic

Event setup/teardown

Front desk

Phone handling

Clerical support

Job description

The Trilogy Cascade Club is an upscale, resort-style, 55+ active adult community and we are looking for a PART-TIME team member to join our staff. This position requires flexibility with evening, and weekend hours.

Skills/Duties:

We are seeking a motivated individual with a strong background in customer service, excellent interpersonal skills, reliability, and a solid work ethic. The ideal candidate will be responsible for assisting with event setups and teardowns, including moving tables and chairs. Additionally, this role requires professional phone handling, clerical support as needed, call transfers, and providing assistance at the front desk of the Cascade Club.
As a perk, all Trilogy employees get to enjoy 40% discount at our Pines Bistro Café and Spa Services!

The compensation range for this position is up to $20.82/hr. This range represents the minimum and maximum compensation for the role. Actual compensation will be determined based on a variety of factors, including your skills, experience, and other job-related qualifications.

WHAT WE OFFER:

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Most importantly, a caring team who is dedicated to your success!

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states—and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.