Member Services Admin Coordinator | Club & Events

HC&N Healthcare Solutions; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Time Off

Job summary

Sanctuary at Wellness Ridge in Clermont, FL, is seeking a full-time Administrative Assistant to support Membership staff and manage busy office duties. This role requires strong MS Office skills, precision, and a professional demeanor to assist members and realtors, coordinate events, and maintain communications.

The ideal candidate will have a High School diploma and 2 years' experience in private/club operations, with the ability to multi-task in a fast-paced environment and lift up to 15 lbs

Qualifications

• High School diploma or equivalent required.
• 2 years' experience in private/club operations or equivalent preferred.
• Minimum typing speed of 50 wpm.
• Able to multi-task in a high-volume, fast-paced environment.

Responsibilities

• Provide support to Membership staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with Member’s reservations, questions, policies, concerns or complaints in a timely, professional manner.
• Assist all realtors by providing membership information and collateral.
• Must be proficient with Microsoft Word, Excel, Power Point.
• Assist Membership Sales Manager in coordinating presentation packets to local realtors and other appropriate forums.
• Provide Member Concierge Services to members to ensure a memorable experience.
• Act as receptionist and information source to general public and provide information to orient new members and prospects about the Club and amenities.
• Maintain and update Member website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with prospects and Members.
• Have detailed knowledge of all Member events and assist in event planning.
• Assist Director and Membership Coordinator in any working projects.
• Assemble monthly member newsletter
• Must be available to work member events in the evenings, holidays and some weekends.

Skills

Typing 50 wpm

Multi-tasking

Professional demeanor

Stand/sit up to 15 lbs

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Sanctuary at Wellness Ridge in Clermont, FL, is seeking a full-time Administrative Assistant to support Membership staff and manage busy office duties. This role requires strong MS Office skills, precision, and a professional demeanor to assist members and realtors, coordinate events, and maintain communications.

The ideal candidate will have a High School diploma and 2 years' experience in private/club operations, with the ability to multi-task in a fast-paced environment and lift up to 15 lbs