Member Service Teller — Fast-Paced, Growth Path

Schoolsfirst-Federal-Credit-Union; Santa Ana (CA); On-site; USD 31,000 - 45,000; Part time

Job summary

SchoolsFirst FCU is seeking a Teller (Member Service Representative I) in Santa Ana, CA to provide world-class member service and accurately handle transactions. The role includes consultative service and adherence to BSA compliance, with a 20-hour weekly schedule and pay range listed below.

New hires typically start within the range, with opportunities for growth based on knowledge, skills and experience. DMV program participation may be required for certain assignments.

Qualifications

• High School Diploma or GED required.
• Less than 1 year of prior related experience required.

Responsibilities

• Provide World Class member service by accurately completing transactions and providing account information.
• Follow cash control guidelines to safeguard credit union and Member assets.
• Deliver World Class face-to-face service to Members requesting account assistance.
• Provide consultative services to Members regarding credit union products and services or refer Members to the appropriate team member to assess the Member's needs and gain agreement.
• Processes Member transactions efficiently and accurately with personal care.
• Ensure regulatory compliance and participate in required training including BSA regulations.

Skills

Customer service

Cash handling

Education

High School Diploma or GED

Job description

SchoolsFirst FCU is seeking a Teller (Member Service Representative I) in Santa Ana, CA to provide world-class member service and accurately handle transactions. The role includes consultative service and adherence to BSA compliance, with a 20-hour weekly schedule and pay range listed below.

New hires typically start within the range, with opportunities for growth based on knowledge, skills and experience. DMV program participation may be required for certain assignments.