Member Service Teller – Cash & Solutions Expert

OnPoint Community Credit Union; Hillsboro, Northern (OR, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

In-store differential

Job summary

OnPoint Community Credit Union in Hillsboro, OR is seeking a Teller to greet members and process routine financial transactions while ensuring excellent service. The role includes cross-selling products and maintaining accurate cash handling in a busy branch located inside a Fred Meyer or Safeway.

The position requires a High School diploma or GED and 6–12 months of teller or cash-handling experience; bilingual abilities are highly valued.

Qualifications

• High School graduate or GED required.
• 6–12 months Teller experience in financial or cash-handling roles.
• Bilingual skills are highly desired.

Responsibilities

• Deliver exceptional member service with welcoming greetings and attentive interaction.
• Process and document all teller transactions per procedure.
• Verify negotiable items and member identification for accuracy and compliance.
• Address member questions and concerns, offering solutions.
• Cross-sell products and services to meet member needs.
• Assist with lobby flow to ensure timely service and friendly atmosphere.
• Stay informed about financial services and educate members on new tools.
• Maintain cash drawer and balance according to guidelines.

Skills

Cash handling

Customer service

Teamwork

Sales

Compliance

Arithmetic

Education

High School diploma or GED

Tools

Basic computer skills

Job description

OnPoint Community Credit Union in Hillsboro, OR is seeking a Teller to greet members and process routine financial transactions while ensuring excellent service. The role includes cross-selling products and maintaining accurate cash handling in a busy branch located inside a Fred Meyer or Safeway.

The position requires a High School diploma or GED and 6–12 months of teller or cash-handling experience; bilingual abilities are highly valued.