Member Service & Tech Support Specialist

Sam's Club; El Paso (TX); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off

Job summary

Sam's Club in El Paso, TX is seeking a Part-time Member Frontline Services associate to deliver exceptional member service at the front end. You will operate the checkout, assist with payments, returns, and exchanges, and help members with self-service technology while promoting Sam’s Club products.

You will maintain the checkout area, monitor safety, support merchandise zoning, and participate in training on processes and tools.

Qualifications

• Retail experience including operating front end equipment.
• Familiar with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and handle payments, returns, and exchanges according to policies.
• Assist members with self-service technology and product questions.
• Promote Sam’s Club products and services to members.
• Ensure safety and security by following company procedures.

Skills

Customer service

Cash handling

Point-of-sale

Tools

Cash register

Mobile apps

Job description

Sam's Club in El Paso, TX is seeking a Part-time Member Frontline Services associate to deliver exceptional member service at the front end. You will operate the checkout, assist with payments, returns, and exchanges, and help members with self-service technology while promoting Sam’s Club products.

You will maintain the checkout area, monitor safety, support merchandise zoning, and participate in training on processes and tools.