Member Service Specialist — Guide Loans & Build Trust

Zeal Credit Union; Taylor (MI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Paid holidays

Job summary

Zeal Credit Union in Allen Park is hiring a Full-Time Member Service Specialist to support members with day-to-day transactions and loan applications. This onsite role involves traveling between Allen Park Drive Thru, Woodhaven, and Taylor Branches, delivering friendly service and accurate cash handling.

You’ll balance drawers, guide members through loans, and help build lasting relationships in a family-friendly, member-focused environment with comprehensive benefits including medical, dental,

Qualifications

• 6 months plus of customer service experience.
• Strong problem-solving abilities.
• Excellent communication skills.
• High attention to detail in cash handling and transactions.
• High School Diploma required.
• Punctuality and regular onsite attendance.

Responsibilities

• Assist members with daily transactions and loan applications.
• Balance drawers accurately and maintain cash-handling procedures.
• Provide friendly, empathetic service to members and educate them on products and services.
• Support branch operations and contribute to a positive member experience.

Skills

Customer service

Problem solving

Communication skills

Attention to detail

High school diploma

Punctuality

Onsite attendance

Education

High School Diploma

Job description

Zeal Credit Union in Allen Park is hiring a Full-Time Member Service Specialist to support members with day-to-day transactions and loan applications. This onsite role involves traveling between Allen Park Drive Thru, Woodhaven, and Taylor Branches, delivering friendly service and accurate cash handling.

You’ll balance drawers, guide members through loans, and help build lasting relationships in a family-friendly, member-focused environment with comprehensive benefits including medical, dental,