Member Service & Security Associate

BJ's Wholesale Club; Howell Township (SD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is hiring to join our team and help members save on what matters most. This role focuses on delivering outstanding member service, enforcing safety standards, and supporting store operations with a proactive, team-centered approach.

We offer weekly pay, a free Club Card membership plus a household member option, generous paid time off, flexible health plans, a 401(k) with company match, and an Employee Stock Purchase Plan to help you build your future.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills are preferred for daily tasks.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.

Responsibilities

• Delivers superior member service in a prompt, friendly and professional manner.
• Maintains merchandise protection procedures and shrink alert protocols.
• Reviews and maintains the AP Alert Binder per AP standards.
• Follows BEST procedures including cross-checking receipts and resolving issues.
• Audits Express Pay, BOPIC, Curbside Pickup, and Same Day Delivery per procedures.
• Maintains safety standards for members and team members.
• Inspects bags leaving the building.
• Performs other duties as assigned across departments as needed.

Skills

Strong interpersonal skills

Basic math skills

Smart handheld device usage

Job description

BJ's Wholesale Club is hiring to join our team and help members save on what matters most. This role focuses on delivering outstanding member service, enforcing safety standards, and supporting store operations with a proactive, team-centered approach.

We offer weekly pay, a free Club Card membership plus a household member option, generous paid time off, flexible health plans, a 401(k) with company match, and an Employee Stock Purchase Plan to help you build your future.