Member service representative supervisor

Torrington Municipal And Teachers Federal Credit Union; Torrington (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

Torrington Municipal And Teachers Federal Credit Union is seeking a skilled Member Service Representative Supervisor for a full-time role. This position involves overseeing service tasks, managing a team, and ensuring high standards for customer service. Ideal candidates will possess strong leadership and communication skills, financial knowledge, and relevant supervisory experience.

Qualifications

• Leadership and supervisory experience required.
• Strong problem-solving skills and excellent communication needed.
• Knowledge of finance principles is essential.

Responsibilities

• Overseeing day-to-day member service tasks.
• Managing a team of representatives.
• Ensuring excellent customer service standards.

Skills

Phone Etiquette

Communication skills

Knowledge of Finance principles

Leadership

Supervisory experience

Ability to prioritize

Multi-tasking

Strong problem-solving skills

Previous experience in a financial institution

Education

Bachelor's degree in Business Administration or related field

Job description

Member service representative supervisor

Member service representative supervisor

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COO at Torrington Municipal And Teachers Federal Credit Union

Company Description

Torrington Municipal And Teachers Federal Credit Union is Located at 777 E Main St, Torrington, Connecticut, United States.

Role Description

This is a full-time on-site role for a Member Service Representative Supervisor located in Torrington, CT. The role involves overseeing day-to-day tasks related to member service, managing a team of representatives, and ensuring excellent customer service standards are met.

Qualifications

• Phone Etiquette and Communication skills
• Knowledge of Finance principles
• Leadership and Supervisory experience
• Ability to prioritize and multi-task
• Strong problem-solving skills
• Previous experience in a financial institution is a plus
• Bachelor's degree in Business Administration or related field

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Individual and Family Services

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