Member Service Representative/Personal Banker

Jovia Financial Credit Union; Uniondale (NY); On-site; USD 43,000 - 51,000; Full time

Job summary

Ein innovatives Kreditinstitut sucht einen engagierten Member Service Representative/Personal Banker, der in einer dynamischen Umgebung arbeitet. Diese Rolle bietet die Möglichkeit, direkt mit Mitgliedern zu interagieren, ihre finanziellen Bedürfnisse zu verstehen und passende Produkte anzubieten. Mit einem starken Fokus auf Kundenservice und Teamarbeit erwartet Sie ein freundliches Arbeitsumfeld, das Wachstum und berufliche Entwicklung fördert. Wenn Sie eine Leidenschaft für den Finanzsektor haben und in einem unterstützenden Team arbeiten möchten, sind Sie hier genau richtig.

Benefits

Wettbewerbsfähiges Gehalt

Ausbildung mit bezahltem Training

Transparente Führung

Berufliche Entwicklungsmöglichkeiten

Gym-Reimbursement

Schuldenrückzahlung

Jährliches Bekleidungsbudget

Soziale Aktivitäten

Freundliches Arbeitsumfeld

Qualifications

• Bachelor-Abschluss oder 18 Monate Erfahrung im Finanz- oder Kundenservice.
• Erfahrung im Bankwesen oder Finanzdienstleistungen.

Responsibilities

• Direkter Kontakt mit Mitgliedern und potenziellen Mitgliedern.
• Transaktionen genau und effizient verarbeiten.

Skills

Kundenservice

Verkaufskompetenz

Finanzwissen

Selbstmotivation

Education

Bachelor-Abschluss

18 Monate relevante Erfahrung

Tools

Banksoftware

Job description

Member Service Representative/Personal Banker

Say Hello to Working on the Bright Side

We are Jovia Financial Credit Union. Our name evokes a feeling of joy, optimism, trust, and "banking on the bright side." We are a new kind of credit union, combining service and value with the convenience of modern technology. Our friendly and energetic culture makes doing business with us easy. At Jovia, our dynamic and fast-growing environment awaits—come see for yourself.

With more than 3 billion in assets, 200,000 members, and over 450 employees, we attract talented individuals who do the right thing, embody a can-do spirit, and thrive in a culture of fun, fulfillment, and growth. Find your joy here, every day.

What we offer:

• Competitive salary with paid training
• Open communication and a positive staff environment
• Managers who value employee input
• A friendly, inviting workplace
• Work that feels like a second home, with family events hosted by Jovia
• Transparent, involved leadership and coaching
• Opportunities for professional development and learning
• Fun social activities fostering creativity and teamwork
• Business casual dress code with annual gear allowance
• Benefits including Med/Dent/401K/pension, tuition reimbursement, and more (Full-time)
• School Loan Repayment & Gym Reimbursement (Full-time)
• Growth and advancement opportunities
• Estimated salary range: $43,113 - $50,721
• Variable compensation plan offering up to $3,000
• Leadership by a visionary CEO

Responsibilities:

• Engage directly with members and potential members
• Support a service/sales culture by identifying member needs and cross-selling appropriate products
• Process transactions accurately and efficiently (loan payments, fund transfers)
• Research and resolve member concerns
• Record information precisely and thoroughly
• Utilize provided software to perform transactions
• Interact with members to explain services and meet financial needs

Minimum qualifications:

• Bachelor’s degree or at least 18 months of relevant experience in finance or customer service
• Experience in banking or financial services
• Strong desire to deliver outstanding member service
• Ability to discuss products and services confidently
• Professional appearance and enthusiastic personality
• Self-motivated and dependable, with punctuality
• Knowledge of negotiable instruments

Join our growing not-for-profit organization where People are Everything—You are important to us. Help members achieve their financial goals and dreams. Let’s talk!

At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer, offering competitive compensation and benefits to attract and retain top talent. We want to be your partner in success and happiness!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discriminate against employees or applicants based on pay inquiries or disclosures, in accordance with legal guidelines.