Member Service Representative - Personal Banker

Heartland Credit Union IL; Springfield (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Heartland Credit Union in Springfield, IL seeks a highly motivated Member Service Representative/Personal Banker to serve our membership by opening account services and assisting with consumer lending. The ideal candidate will have strong communication skills, a customer‑focused approach, and a passion for helping others.

Minimum qualifications include an associate degree or equivalent and two years of experience in customer service and lending; sales experience is a plus.

Qualifications

• Associates degree or equivalent required.
• Two years of customer service and lending experience.
• Sales experience preferred.
• Strong communication skills.

Responsibilities

• Open and maintain various member account services.
• Assist with consumer lending and loan applications.
• Provide exceptional service and respond to member inquiries.

Skills

Customer service

Communication

Sales

Lending knowledge

Education

Associate degree or equivalent

Job description

Heartland Credit Union

Heartland Credit Union is seeking a highly motivated and experienced professional to join our team in the capacity of Member Service Representative/Personal Banker.

This position serves our membership by way of opening various account services, as well as consumer lending. Qualified candidates must possess exceptional communication skills, and have the capacity, enthusiasm and desire to serve others. Prior customer service and lending experience required, sales experience preferred.

Minimum qualifications include Associates degree or equivalent, and two years experience.