Member Service Representative I - Eagan, MN - October 2026

Ideal Credit Union; Eagan (MN); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Personal leave

Tuition reimbursement

Life insurance

Retirement plan

Job summary

Ideal Credit Union in Minnesota is hiring a Member Service Representative I for our Eagan office. You will assist members with their Credit Union needs, explain services, and help set up new accounts on-site. We value prior new account, lending, and sales experience; credit union background is helpful.

This full-time role follows a rotating two-week schedule with competitive hourly pay and benefits. Join a Forbes-recognized employer offering health, dental, life insurance, retirement plans, and

Qualifications

• Assisting members and potential members with Credit Union needs.
• Explaining services, setting up new accounts, and responding to problems.
• New account, lending and sales experience preferred; credit union experience helpful.

Responsibilities

• Assist members and potential members with Credit Union needs, explain services, set up new accounts, respond to problems, and direct members to appropriate people.

Skills

Customer service

Communication skills

Sales experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Service Representative I - Eagan, MN - October 2026

Reg FT Hourly Full-Time Eagan, Eagan, MN, US 1 Attachments

Salary Range: $22.23 To $23.62 Hourly

Ideal Credit Union is honored to be recognized by Forbes as one of America’s Best-In-State Credit Unions for the fourth consecutive year. Additionally, Ideal was named a 2025 and 2026 Best Places to Work honoree by theMinneapolis–St. Paul Business Journal. Ideal Credit Union continues to grow larger each year and currently has seven offices located in Blaine, Eagan, Hugo, Inver Grove Heights, North Saint Paul, Stillwater and Woodbury.

Ideal Credit Union is a large Twin Cities credit union with over one billion in assets. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services.

We have an immediate opening for a Member Service Representative I at our Eagan office.

This individual is responsible for assisting members and potential members with their Credit Union needs, explaining services, setting up new accounts, responding to problems and directing members to the appropriate people. Prior new account, lending and sales experience is preferred; prior credit union experience is helpful. This is a fully on-site position. This individual may be asked to travel to other branch locations for training or to assist as needed.

The hours are as follows as well as other hours as needed (this is a rotating two-week schedule):

Week One

Sunday: OFF

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 1:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 12:00 PM

Week One Total Hours: 40 Hours

Lunch Breaks for Week One are 30 Minutes Monday, Tuesday, Wednesday and Friday.

Week Two

Sunday: OFF

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: OFF

Week Two Total Hours: 40 Hours

Week Two Lunch Breaks are 30 Minutes Monday through Friday.

This is a Grade 7 – Non-exempt, Hourly, Full-time position with Benefits.

The starting rate of pay is $22.23 - $23.62 per hour.

Excellent benefits including health/dental insurance, personal leave, tuition reimbursement, life insurance and retirement.

Ideal Credit Union is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at [phone].

We maintain a drug-free workplace and perform pre-employment substance abuse testing.