Member Service Representative I

The Lighthouse Church; Meridian (ID); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Excellent medical and dental insurance

Vision benefits

401(k) matching

Life insurance

Long-term and short-term disability

Voluntary life benefits

Paid federal holidays

Birthday paid time off

Flex time

So much more

Job summary

Connections Credit Union in Meridian, Idaho is hiring a full-time Member Service Representative to serve as the primary member contact and process transactions with cash and checks. The role emphasizes friendly, professional service and promoting CU offerings to our 20,000+ members.

Occasional travel to Treasure Valley branches (about 25%) is expected. Bilingual Spanish is preferred. Salary ranges from $16.00 to $22.00 per hour DOE, with strong benefits and PTO available.

Qualifications

• Handle transactions accurately with cash and checks.
• Provide friendly, professional service and promote CU services.
• May travel up to 25% to Treasure Valley branches.
• Demonstrate confidentiality with member accounts and data.
• Basic financial knowledge and cash-handling discipline.

Responsibilities

• Serve as the primary contact with members and process transactions.
• Promote the credit union and its services to members.
• Occasionally rover to nearby branches to support tellers.
• Maintain reliable transportation and flexible travel arrangements.
• Deliver courteous, accurate service and protect member privacy.

Skills

Cash handling

Communication

Spanish preferred

Confidentiality

Basic financial knowledge

Education

High School/GED

Job description

Description

Connections Credit Union is looking for a full-time Member Service Rep for our Meridian branch. We're looking for a candidate that has a passion for helping others, is eager to get creative and has a positive attitude.

Description

Connections Credit Union is looking for a full-time Member Service Rep for our Meridian branch. We're looking for a candidate that has a passion for helping others, is eager to get creative and has a positive attitude.

Connections Credit Union is a $250 million credit union that serves southern Idaho.

We know employees are our greatest asset to making our 85-year legacy of excellent service to our 20,000+ members.

We make sure that our team members have what they need to excel at their jobs, provide ongoing opportunities for training and development, and promote teamwork in a positive work environment.

Connections Credit Union is what you would call "formally informal". At CCU, you can wear business casual jeans/denim all week with CCU embroidered shirts. We offer an excellent work life balance starting at approximately 144 hours of PTO annually. Employer paid medical/dental and vision premiums for the employees. We offer annual incentives above your hourly wage. A compassionate and caring culture that is committed to hearing employees' suggestions. A growing credit union open to change and evolution.

Requirements

As a Member Service Representative, you will serve as the primary contact with our members and be responsible for processing member transactions, primarily dealing in cash and checks. MSRs promote the credit union and its services while providing professional and friendly service to our members. This position will also be expected to occasionally travel/rover at least 25% to various Treasure Valley branches to assist with teller operations in the event of absent employees and/or short-staffed branches. Flexibility with travel and reliable transportation is expected.

Skills And Qualifications

• Highly proficient in cash handling, especially with multiple denominations and large amounts
• Possess excellent communication and interpersonal skills
• Bilingual in Spanish is preferred, but not required
• Ability to demonstrate confidentiality in regards to member accounts and sensitive information
• Basic financial knowledge
• High School Graduate or GEDMust be bondable

Schedule

Monday - Friday / 8:30am - 5:30pm

Pay

$16.00-$22.00 per hour DOE Connections Credit Union also offers annual incentives if eligible.

Benefits

• Excellent medical and dental insurance
• Vision benefits
• 401(k) matching
• Life insurance
• Long-term and short-term disability insurance
• Voluntary life benefits
• Paid federal holidays
• Birthday paid time off
• Flex time
• So much more.