Member Service Representative

Mountain Credit Union; Sylva (NC); On-site; Full time

Job summary

Join Mountain Credit Union as a Full-Time Member Service Representative to help foster financial well-being within the community. Utilize your exceptional customer service skills to assist members, ensuring accuracy in transactions while engaging in a dynamic and rewarding work environment. This role offers competitive pay and comprehensive benefits, making it an excellent opportunity for those passionate about community service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Competitive Salary

Paid Time Off

11 Federal Holidays

Snack/Drink Room

Qualifications

• Exceptional attention to detail ensuring accuracy in transactions.
• Strong communication skills for conveying information clearly.
• Proficient in computer applications needed for member service.

Responsibilities

• Engage directly with the community to foster lasting relationships.
• Assist members with their financial needs and navigate services.
• Manage transactions responsibly in a fast-paced environment.

Skills

Attention to detail

Effective communication

Computer skills

Cash handling experience

Job description

Join the Mountain Credit Union team as a Full-Time Member Service Representative. This is an exciting opportunity to engage directly with our community, where your exceptional customer service skills will shine. As an onsite representative, you'll be the face of our credit union, helping members navigate their financial needs while fostering lasting relationships.

Your dedication will be rewarded with competitive pay starting at $18.00 per hour and up. Work in a high-energy environment that thrives on problem-solving and creativity, making each day unique and fulfilling. Contribute to a culture built on integrity and high performance, where your input is valued.

You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, 11 Federal Holidays, and a Snack/Drink Room for breaks. Take the next step in your career with us and make a meaningful impact in the lives of our members!

Hello, we're Mountain Credit Union

We are People Helping People. We provide financial services to people in our community, serving western North Carolina with local decisions and excellent customer service.

What it's like to be a Member Service Representative at MOUNTAIN

At Mountain Credit Union, our Full-Time Member Service Representative position embodies our core belief in the ethos of "people helping people." You'll play a pivotal role in fostering financial well-being within our community, assisting members with their needs and concerns while building strong, trust-based relationships. This position allows you to make a tangible difference in people's lives, ensuring they receive personalized and thoughtful service that reflects our commitment to integrity and high performance. By joining our team, you'll enhance your professional skills and contribute to a culture that values collaboration and support, exemplifying the essence of community service.

Does this sound like you?

To thrive as a Full-Time Member Service Representative at Mountain Credit Union, a combination of essential skills is crucial. Exceptional attention to detail ensures accuracy in transactions and member interactions, fostering trust and reliability. Effective communication skills are paramount, allowing you to clearly convey important information while understanding member needs. Proficiency in various computer applications will be necessary for navigating our systems and providing seamless service.

Additionally, cash handling expertise is vital, as you'll manage transactions responsibly and efficiently. By leveraging these skills, you will not only contribute to our high-performance culture but also enhance the overall member experience in our branch.

Knowledge and skills required for the position are:

• Attention to detail
• effective communication
• computer skills
• cash handling experience

Are you ready for an exciting opportunity?

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!