Member Service Representative

ēCO Credit Union; Hoover (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

ēCO Credit Union in Hoover, Alabama is seeking a friendly Teller to assist members with daily financial transactions, including deposits, withdrawals, loan payments, and transfers. You will open and maintain member accounts and provide courteous service.

This role emphasizes accuracy, cash handling, and teamwork in a community-focused financial cooperative. Previous cash-handling experience is preferred; a high school diploma or GED is required, with opportunities to grow within the credit union.

Qualifications

• One to twelve months of cash handling experience.
• A high school diploma or GED.
• Ability to work and converse with many different members.

Responsibilities

• Receives and processes member financial transactions, including deposits, withdrawals and loan payments.
• Transfers funds as directed by members and opens and maintains member accounts.
• Welcomes members and provides excellent member service.

Skills

Cash handling

Customer service

Communication skills

Teamwork

Education

High school diploma or GED

Job description

ēCO Credit Union, originally Jefferson County Teacher's Credit Union, was founded in 1939 to serve educators in Jefferson County and their families. Over the years, eCohas grown and expanded our footprint. While our commitment to educators remains a priority, we are now community chartered, allowing us to serve anyone living, working, worshiping, or attending school in Jefferson, Shelby, Walker, Blount, or Cullman counties.

Role:

To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Essential Functions:

Receives and processes member financial transactions, including deposits, withdrawals and loan payments; makes transfers as directed by members; opens and maintains member accounts.

• Welcomes members and provides excellent member service.

Prerequisites:

• One to twelve months of cash handling experience.
• A high school diploma or GED.
• Ability to work and converse with many different