Member Service/Provider Service Healthcare Rep

Healthcare Support Staffing; Tacoma (WA); Presencial; USD 19.286 - 26.174; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Fun and positive work environment

Long-term position with benefits

Descripción de la vacante

A leading healthcare recruiting firm in Tacoma, Washington seeks an experienced Member Service/Provider Service Healthcare Representative. The role involves responding to member and provider inquiries, assisting with plan benefits, and documenting communications. Candidates must possess a high school diploma or GED, have relevant healthcare experience, and some claims experience. This opportunity offers a competitive salary and a positive work environment.

Formación

• MUST have HS Diploma or GED. Verifiable education is required.
• Healthcare experience is mandatory.
• Must have Claims Experience in any form.

Responsabilidades

• Receive and respond to member/provider inquiries.
• Assist members with plan benefits via various communication methods.
• Document all issues and resolutions in the system.

Conocimientos

Healthcare experience

Claims Experience (Commercial, Medicare, Medicaid)

Customer Service

Educación

High School Diploma or GED

Descripción del empleo

• Full-time

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Job Title Member Service/Provider Service Healthcare Rep

City, State: Tacoma, Washington

Position Summary:

Receive and respond to member/provider inquires.

Hours for this Position:

M-F 8:00-5:00 pm

Advantages of this Opportunity

• Competitive salary 14-19hr


• Fun and positive work environment


• Long term position (Benefits Offered)

More Insight of Daily Responsibilities

• Receive and respond to all telephone or written correspondence inquiries from members within established timeframes and policies.


• Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate.


• Document in the computer system all members’ issues and resolution.


• Utilize current reference materials to assist and resolve any member inquiries.

Qualifications

• MUST have HS Diploma or GED (Verifiable! pass on candidates w/ degrees from other countries we can’t verify) – Please list on resume


• MUST have Healthcare experience


• Must have Claims Experience any type (Commercial, Medicare, and Medicaid)


• Call Center experience strongly preferred but no required. With that being said we need to make sure 100% that they are comfortable working in this type of environment.


• Will consider candidates w/ Healthcare expr & have provided ‘customer service’ to people, but don’t have to be in a call center setting


• For EXP: Front Desk in a busy doctor’s office where they are answering phones, greeting patients, scheduling appts, etc.

Additional Information

Are you an experienced Member Service/Provider Service/Enrollement Rep looking for a new opportunity with a prestigious healthcare company? Do you have experience with Medicare/Medicaid Claims? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes