Member Service & Order Fulfillment Specialist

Sam's Club; Bluefield (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, vision & dental coverage

401(k) and stock purchase plan

Company-paid life insurance

Paid time off & parental leave

Job summary

Sam's Club in Bluefield, VA is seeking performers for flexible roles in membership and customer service, providing information on benefits and helping members with purchases. The position involves processing memberships, upgrades, and credit accounts, and supporting sales events to meet targets.

Emphasis on safety and accurate order fulfillment across departments is required. Employees benefit from health coverage, PTO, and retirement options, including a 401(k) and stock purchase program.

Qualifications

Responsibilities

• Provide information on Membership benefits and promote value to members.
• Process Membership upgrades and credit accounts.
• Assist in sales events to meet Membership goals.
• Maintain safety by following safety standards and guidelines.
• Review orders, pull items, scan, wrap and palletize to fulfill orders.
• Provide Member service by acknowledging needs and assisting purchasing decisions.
• Follow policies and Open Door Policy in daily operations.

Skills

Customer service

Teamwork

Safety compliance

Communication skills

Job description

Sam's Club in Bluefield, VA is seeking performers for flexible roles in membership and customer service, providing information on benefits and helping members with purchases. The position involves processing memberships, upgrades, and credit accounts, and supporting sales events to meet targets.

Emphasis on safety and accurate order fulfillment across departments is required. Employees benefit from health coverage, PTO, and retirement options, including a 401(k) and stock purchase program.