Member Service Champion: Banking & Digital Help

Saco Valley Credit Union; Waterboro (ME); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Saco Valley Credit Union in Waterboro, ME is hiring a full-time Member Service Representative to support our Waterboro and Saco branches. You will be the friendly face members rely on for everyday banking, account questions, and digital banking help.

The role offers a collaborative team environment, ongoing training, and growth opportunities within SVCU, with a schedule that includes time at multiple branches to meet business needs.

Qualifications

• High school diploma or GED required.
• Six months to two years of similar or related experience preferred.
• Strong communication and collaboration skills.
• Comfort using computers and learning new systems.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assist members with teller transactions and account questions.
• Open accounts and help members with additional services.
• Support online and mobile banking needs.
• Resolve member issues with professionalism and care.
• Work collaboratively with branch team members.

Skills

Communication

Team collaboration

Computer literacy

Confidentiality

Education

High school diploma or GED

Job description

Saco Valley Credit Union in Waterboro, ME is hiring a full-time Member Service Representative to support our Waterboro and Saco branches. You will be the friendly face members rely on for everyday banking, account questions, and digital banking help.

The role offers a collaborative team environment, ongoing training, and growth opportunities within SVCU, with a schedule that includes time at multiple branches to meet business needs.