Member Service Associate

ymcatoledo; Sylvania (OH); On-site; USD 15,000 - 17,000; Part time

Benefits offered by this job

YMCA Membership

Paid Time Off

Job summary

The YMCA of Greater Toledo in Sylvania is hiring a Part Time Member Service Associate to greet members, assist with needs, and create a welcoming, energetic atmosphere. This role emphasizes excellent customer service, knowledge of membership options, and the ability to promote programs.

Evening and weekend availability is preferred, with a pay rate of $11.00-$12.00 per hour and benefits such as YMCA Membership and paid time off.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills and a friendly demeanor.
• Ability to engage with members in a positive, helpful manner.

Responsibilities

• Greet members and assist with their needs to ensure a welcoming experience.
• Inform members about programs and memberships and help with enrollment.
• Maintain a clean, friendly front-desk area and support evening/weekend operations.

Job description

Join our squad as a Part Time Member Service Associate at the Sylvania YMCA/JCC! You'll be the face of the Y, greeting members with a smile and helping them with any needs. This role is perfect for people who love connecting with others and creating a fun atmosphere. Plus, you get to be part of a team that's all about making a positive impact in the community. We are specifically looking for evenings and weekends.

At $11.00-$12.00 per hour, you'll be earning some extra cash while having a blast at work. Don't miss out on this exciting opportunity! You will have benefits such as YMCA Membership and the opportunity to earn Paid Time Off.

A little about us

Be a difference maker, with the YMCA of Greater Toledo. We are a Cause Driven community of collaborative, bold, fun, dedicated individuals, whose passion is the many children we guide, teach, and protect every day. Here, you'll find a dynamic environment and culture that is open, friendly, welcoming, and collaborative. Are you ready to be an inspiring, innovative force that makes a difference in the lives of children? Their future begins now. And so does yours.

Make a difference as a Member Service Associate

As a Part Time Member Service Associate at the Y, you'll play a key role in ensuring our members are happy and engaged. By providing top-notch service and promoting all the awesome programs we offer, you'll help members make the most out of their Y experience. Your in-depth knowledge of membership options and branch details will be crucial in assisting members with any questions they may have. Join our energetic team and be the go-to person for creating a welcoming environment for all who step through our doors.

Would you be a great Member Service Associate?

To thrive as a Part Time Member Service Associate at the Y, you'll need to have excellent customer service skills and be a pro at engaging with others. Having a high school diploma or its equivalent is a must, and any previous experience in customer service would be a major plus. Familiarity with basic computer software and tools will also come in handy in this role. If you're someone who's friendly, reliable, and ready to help our members have a stellar experience, then you're just the person we're looking for!

Our team needs you!

If you think this job is a fit for what you are looking for, great! We're excited to meet you!