Member Service Advocate — Onsite Banking & Community Impact

Mountain Credit Union; Marble (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Competitive Salary

Paid Time Off

Job summary

Mountain Credit Union in western North Carolina is hiring a Full-Time Member Service Representative to engage with our community and help members navigate their financial needs with friendly, personalized service.

This onsite role starts at $18.50 per hour and includes benefits such as medical, dental, vision, 401(k), life insurance and paid time off, in a high-energy team that values integrity and high performance. All employees must become MCU members.

Qualifications

• Attention to detail ensures accuracy in transactions and member interactions.
• Effective communication to convey information and understand member needs.
• Proficiency in computer applications to navigate our systems.
• Cash handling experience for managing transactions.

Responsibilities

• Assist members with their financial needs and build relationships.
• Provide personalized customer service in a fast-paced branch.
• Ensure integrity and high performance in daily operations.

Skills

Attention to detail

Effective communication

Computer skills

Cash handling experience

Job description

Mountain Credit Union in western North Carolina is hiring a Full-Time Member Service Representative to engage with our community and help members navigate their financial needs with friendly, personalized service.

This onsite role starts at $18.50 per hour and includes benefits such as medical, dental, vision, 401(k), life insurance and paid time off, in a high-energy team that values integrity and high performance. All employees must become MCU members.