Member Service Representative

Mountain Credit Union; Candler (NC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Snack/Drink Room

Job summary

Mountain Credit Union is seeking a Full-Time Member Service Representative in Candler, NC. This role is an exciting opportunity to engage with our community by providing exceptional customer service and helping members navigate their financial needs.

The position offers competitive pay starting at $18.00 per hour, along with benefits including Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Ideal candidates will have skills in attention to detail, effective communication, computer proficiency, and cash handling experience.

Qualifications

• Exceptional attention to detail ensures accuracy in transactions and member interactions.
• Effective communication skills to convey information clearly while understanding member needs.
• Proficiency in various computer applications for navigating systems and providing service.
• Cash handling expertise to manage transactions responsibly and efficiently.

Responsibilities

• Engage directly with the community to assist members with their financial needs.
• Foster lasting relationships while representing Mountain Credit Union onsite.

Skills

Attention to detail

Effective communication

Computer skills

Cash handling experience

Job description

Join the Mountain Credit Union team as a Full-Time Member Service Representative. This is an exciting opportunity to engage directly with our community, where your exceptional customer service skills will shine. As an onsite representative, you'll be the face of our credit union, helping members navigate their financial needs while fostering lasting relationships.

Your dedication will be rewarded with competitive pay starting at $18.00 per hour and up. Work in a high-energy environment that thrives on problem-solving and creativity, making each day unique and fulfilling. Contribute to a culture built on integrity and high performance, where your input is valued.

You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and a Snack/Drink Room for breaks. All employees must become members of MCU, if not already.

Does this sound like you?

To thrive as a Full-Time Member Service Representative at Mountain Credit Union, a combination of essential skills is crucial. Exceptional attention to detail ensures accuracy in transactions and member interactions, fostering trust and reliability. Effective communication skills are paramount, allowing you to clearly convey important information while understanding member needs. Proficiency in various computer applications will be necessary for navigating our systems and providing seamless service.

Additionally, cash handling expertise is vital, as you'll manage transactions responsibly and efficiently. By leveraging these skills, you will not only contribute to our high-performance culture but also enhance the overall member experience in our branch.

Knowledge and skills required for the position are:

• Attention to detail
• effective communication
• computer skills
• cash handling experience