Member Relationship Specialist

Inspire Federal Credit Union; Bristol Township (Bucks County); On-site; USD 35,000 - 50,000; Full time

Job summary

Inspire Federal Credit Union, located in Bristol Township, PA, is hiring a full-time Member Relationship Specialist. This role focuses on member development by building strong relationships and addressing member needs with appropriate Credit Union products and services.

Qualified candidates will have a background in customer service and sales, and be comfortable in a consultative sales atmosphere. Join a team that values ongoing professional development and personal integrity.

Qualifications

• Minimum 1-3 years of experience in customer service or sales.
• Knowledge of the Financial Services/Banking industry is preferred.

Responsibilities

• Open new Credit Union accounts and service existing accounts.
• Assist members with transactions and account questions.
• Promote Credit Union products and services in a consultative manner.
• Build strong relationships with Credit Union members.

Skills

Customer service

Sales experience

Relationship building

Education

High School Diploma or equivalent

Associates Degree or higher

Job description

Inspire Federal Credit Union, located in Bristol, PA (Bucks County) with 105 Million in assets and 13,000 members, has an opening for a full time Member Relationship Specialist. The Member Relationship Specialist will play a key role in the member development at Inspire Federal Credit Union. The Member Relationship Specialist will build on the relationships with current Credit Union Members by understanding their needs and suggesting credit union products and service to address those needs. The Member Relationship Specialist will be responsible for building a trusting and honest relationship during each member interaction, both inside and outside of the Credit Union. The Member Relationship Specialist will be comfortable in a consultative sales atmosphere. The Member Relationship Specialist will be part of the Relationship Development team and will work closely with additional team members.

Job Description

• Open New Credit Union Accounts and Service Existing Accounts
• Assist Members with Transactions and Account Questions
• Promote Credit Union Products and Services in a Consultative Manner
• Build Strong Relationships with Credit Union Members
• Represent Credit Union in a Courteous and Professional Manner
• Assist Loan Department with Consumer Loan Applications

Qualifications

• High School Diploma or equivalent required; Associates Degree or higher preferred
• Minimum 1-3 years customer service and/or sales experience
• Knowledge of Financial Services/Banking industry preferred

Additional Information

• An ambitious commitment to ongoing professional development and growth
• A high energy, entrepreneurial, solution-oriented attitude
• Goal driven commitment to success
• Integrity and instills trust and confidence in all personal interactions
• Comfortable meeting new people and engaging them as potential members
• Comfortable promoting products and services
• Experience with sales, customer service and relationship building

t confidential according to EEO guidelines.