Member Relationship Director - Independent Distribution Market

LIMRA AND LOMA; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

LIMRA and LOMA seeks a highly consultative Member Relationship Director to lead strategic relationships within the Independent Distribution marketplace. You will serve as a primary advisor for a portfolio of member organizations and help maximize the value of their membership.

The role requires deep experience with IMOs, BGAs, broker-dealers and related channels, plus credibility with executives on growth, strategy, and market trends.

Qualifications

• 10+ years in insurance or financial services fields.
• Deep knowledge of life insurance, annuities, retirement services and distribution channels.
• Proven ability to influence stakeholders and build credibility at executive levels.

Responsibilities

• Lead strategic member relationships and act as a trusted advisor.
• Develop account strategies to deepen engagement and retention.
• Identify opportunities to expand member utilization of LIMRA and LOMA offerings.
• Collaborate with internal teams to deliver member-focused resources.

Skills

Relationship management

Executive presence

Strategic advisory

Sales & business development

Job description

About Us:

Recognized as the trusted source for industry knowledge, LIMRAandLOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.

Why Join Us:

Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:

• Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
• Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
• Networking: Connections with industry leaders and peers through study groups, committees, and conferences.

The Opportunity:

We are seeking a highly consultative and relationship-driven Member Relationship Director to support our Independent Distribution marketplace. This role serves as a strategic advisor and primary relationship leader for a portfolio of member organizations, helping them maximize the value of their membership while identifying opportunities to address emerging business challenges.

The ideal candidate brings deep experience within the independent distribution marketplace, including Independent Marketing Organizations (IMOs), Broker General Agencies (BGAs), insurance marketing organizations, and other intermediary distribution channels. They have established industry relationships, understand the unique challenges facing distribution leaders, and can engage credibly with executives on growth, distribution strategy, sales effectiveness, and market trends.

What You’ll Do:

Lead Strategic Member Relationships

• Serve as the primary relationship owner for assigned member organizations.
• Develop and strengthen executive-level relationships across member companies.
• Act as a trusted advisor by understanding member priorities, challenges, and strategic objectives.
• Drive engagement, satisfaction, and long-term retention across assigned accounts.

Drive Growth and Business Impact

• Identify opportunities to expand member utilization of LIMRA and LOMA research, learning, development, and networking solutions.
• Develop account strategies that deepen member engagement and support membership growth objectives.
• Leverage industry trends, marketplace intelligence, and member insights to create value-added solutions.
• Partner with internal experts to deliver resources aligned with member needs.

Deliver Exceptional Member Experience

• Serve as the liaison between members and internal business teams.
• Anticipate member needs and proactively connect organizations with relevant solutions, research, and subject matter experts.
• Provide ongoing support and consultation to ensure members realize maximum value from their membership.

Facilitate Industry Connections

• Lead and support member study groups, committees, conferences, and networking initiatives.
• Recruit and engage member participation in committees and industry forums.
• Support the planning, promotion, and execution of member-focused events and programs.
• Foster collaboration and knowledge sharing across the industry.

What You Bring:

• 10+ years of experience within the insurance or financial services industry.
• Deep knowledge of life insurance, annuities, retirement services, and distribution channels.
• Experience working with Independent Marketing Organizations (IMOs), Broker General Agencies (BGAs), broker-dealers, banks, or affiliated distribution organizations is highly preferred.
• 7+ years of success in relationship management, account management, business development, or consultative sales.

What Do You Need To Succeed?

• Strong executive presence with exceptional communication, presentation, and relationship-building skills.
• Demonstrated ability to influence stakeholders and build credibility at all organizational levels.
• Proven track record of achieving growth objectives and strengthening customer relationships.
• Ability to synthesize marketplace trends and translate insights into actionable business recommendations.
• Strong organizational, planning, and project management capabilities.
• Skilled at identifying customer needs and matching solutions to business challenges.

LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.

We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

This Employer Participates in E-Verify. See the E-Verify notices.

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