Member Relations Specialist I — Growth Path & Benefits

Centra Credit Union in; Seymour (IN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Comprehensive benefits package

Interpreting differential eligibility

Job summary

Centra Credit Union in Seymour, Indiana, is seeking a motivated Relationship Representative I to welcome and engage Members, educate on financial solutions, and process transactions with high accuracy.

The role offers a Learning Path to progress through Representative levels, with a starting wage of $21.88 per hour and a comprehensive benefits package encouraging growth within Retail Operations.

Qualifications

• High School Diploma or GED.
• 1 year to 3 years of similar or related experience.

Responsibilities

• Engage Members during account transactions and advise on Credit Union products/services.
• Perform account maintenance, outbound calling, and outreach to build Member relationships.
• Assist Members with financial needs and goals.
• Complete Learning Path and Centra certification.

Skills

Customer service

Outreach

Problem solving

Communication

Education

High School Diploma or GED

1-3 years related experience

Tools

Centra certification

Job description

Centra Credit Union in Seymour, Indiana, is seeking a motivated Relationship Representative I to welcome and engage Members, educate on financial solutions, and process transactions with high accuracy.

The role offers a Learning Path to progress through Representative levels, with a starting wage of $21.88 per hour and a comprehensive benefits package encouraging growth within Retail Operations.