Member Relations Specialist I

Centra Credit Union in; Columbus (IN); On-site; USD 53,360,000 - 62,695,000; Full time

Job summary

Centra Credit Union is seeking a motivated professional to join our team as a full-time Relationship Representative I at our 46 West Branch in Columbus, Indiana. The Relationship Representative welcomes and engages Members, completes transactions with high accuracy, and educates Members on financial solutions.

This position offers a Learning Path from Relationship Representative I through III, with opportunities to grow in Retail Operations and contribute to member outreach while supporting a

Qualifications

• High School Diploma or GED.
• 1–3 years of similar or related experience, including preparatory experience.
• Equivalent combination education & experience may be considered.

Responsibilities

• Creates value by actively engaging Members during account transactions while educating and advising on Credit Union products and services.
• Performs Member account maintenance, telephonic outbound calling to Members and engage in outreach activities to build Member relationships while promoting products and services.
• Proactively engages with Members in problem solving for their financial needs and goals.
• Engages in required Learning Path for continued development and growth and obtains Centra certification.

Education

High School Diploma or GED

Equivalent combination education & experience

Job description

Centra Credit Union is seeking a motivated professional to join our team as a full-time Relationship Representative I at our 46 West Branch in Columbus, Indiana. The Relationship Representative welcomes and engages Members, completes transactions with high accuracy, and educates Members on financial solutions.

This position offers a Learning Path from Relationship Representative I through III, with opportunities to grow in Retail Operations and contribute to member outreach while supporting a