Member of Technical Staff, Tokyo Deployed

Outerport; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

A technology company is looking for a customer-focused candidate to own technical delivery for enterprise clients in North America and APAC. This role includes working alongside the CEO, addressing deployment challenges, and bridging sales and engineering. Ideal candidates should be proficient in English and Japanese, possess excellent communication abilities, and have an academic background in computer science or engineering. The role is preferred on-site in San Francisco with potential travel to Japan.

Qualifications

• Industry experience in management consulting.
• Good visual taste and appreciation for aesthetics.
• Ability to build quick feature requests from customers.
• Familiarity with cloud deployments, networking, and DevOps.
• Academic background in CS/engineering; Mandarin a plus.

Responsibilities

• Work directly alongside the CEO to ensure success for customers.
• Travel to customer sites to solve deployment problems.
• Bridge between sales and engineering functions.
• Guide engineering teams to understand customer requests.

Skills

Business level proficiency in English

Business level proficiency in Japanese

Excellent communication skills

Education

Academic background in computer science or engineering

Tools

Python

TypeScript

Job description

Overview

We’re looking for candidates to own the technical delivery for our enterprise customers in North America and APAC region (especially Japan). If you enjoy working directly with customers, bridging between different stakeholders, also in a fast paced environment, you’re likely a fit for this role.

Responsibilities

• As Part Of Our Founding Team You May work directly alongside the CEO to ensure success for customers
• Travel to customer sites to solve deployment problems and more
• Bridge between sales and engineering functions
• Help guide the engineering teams to understand customer requests and features

Requirements

• Business level proficiency in English and Japanese
• Excellent communication skills

Qualifications (none of these are hard requirements)

• Industry experience working directly with customers to own technical deployments (experience as forward deployed engineering, solutions architects, developer technologists, sales engineering, etc)
• Industry experience in management consulting
• Good visual taste / an appreciation for aesthetics
• Ability to build quick feature requests from customers in Python, TypeScript
• Ability to understand issues in cloud deployments (knowledge of computer networking, DevOps, common issues on major cloud platforms)
• Academic background in computer science or engineering
• Proficiency in other languages (e.g. Mandarin)

We prefer candidates to be located in San Francisco (with frequent travel to Japan), but we may be open to hiring directly in Tokyo as well.