Forward Deployed Engineer

Glocomms; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Glocomms is seeking a Forward Deployed Engineer to work directly with enterprise customers, translating complex requirements into scalable software, and leading end-to-end deployments across software, hardware, cloud, and operations.

You will collaborate with product, engineering, and customer teams to drive implementations, improvements, and scalable solutions in dynamic environments.

Qualifications

• 4+ years of experience in software engineering, solutions engineering, implementation consulting, or a similar technical role.
• Experience working directly with customers or external stakeholders on technical projects.
• Strong understanding of APIs, integrations, system design, and data workflows.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Responsibilities

• Partner with enterprise customers to deploy and expand technology solutions in production environments.
• Translate business processes and operational workflows into scalable technical solutions.
• Design and implement end‑to‑end system architectures and integrations.
• Develop scripts, automation tools, and prototypes to support customer implementations.
• Troubleshoot deployment challenges and optimize solution performance.
• Lead technical workshops, onboarding sessions, and architecture reviews.
• Collaborate with engineering and product teams to provide customer feedback and influence roadmap decisions.
• Support customers as they scale solutions across multiple teams, sites, or business units.

Skills

Software engineering

Solutions engineering

Cloud platforms

Customer communication

Job description

We're currently partnered with a rapidly growing technology company that's helping some of the world's largest enterprise organizations bring greater visibility, automation, and intelligence to their operations through a unique combination of hardware, software, and cloud technologies.

They're looking for a Forward Deployed Engineer to work directly with customers as they implement and scale mission‑critical solutions. This is a highly cross‑functional role that sits at the intersection of software engineering, solution architecture, deployment, and customer success. You'll work closely with technical stakeholders, product teams, and end users to solve complex operational challenges and drive measurable business impact.

If you enjoy building solutions, working directly with customers, and seeing your work deployed in real‑world environments, this is an opportunity to take ownership of projects from design through production while helping shape the future direction of the platform.

What You'll Be Doing

• Partner with enterprise customers to deploy and expand technology solutions in production environments
• Translate business processes and operational workflows into scalable technical solutions
• Design and implement end‑to‑end system architectures and integrations
• Develop scripts, automation tools, and prototypes to support customer implementations
• Troubleshoot deployment challenges and optimize solution performance
• Lead technical workshops, onboarding sessions, and architecture reviews
• Collaborate with engineering and product teams to provide customer feedback and influence roadmap decisions
• Support customers as they scale solutions across multiple teams, sites, or business units

What We're Looking For

• 4+ years of experience in software engineering, solutions engineering, implementation consulting, or a similar technical role
• Experience working directly with customers or external stakeholders on technical projects
• Strong understanding of APIs, integrations, system design, and data workflows
• Experience working with cloud platforms such as AWS, Azure, or Google Cloud
• Ability to independently drive projects in complex and evolving environments
• Strong communication skills with both technical and non‑technical audiences
• Comfortable balancing hands‑on technical work with customer engagement

Nice to Have

• Experience with IoT platforms, connected devices, or hardware-enabled software solutions
• Background working with supply chain, logistics, manufacturing, or operational technology systems
• Experience designing and implementing enterprise integrations
• Proficiency with Python, JavaScript, or similar scripting languages
• Experience supporting large‑scale production deployments
• Familiarity with enterprise software implementations and change management

Why This Opportunity Stands Out

• Direct ownership over customer‑facing deployments and business‑critical initiatives
• Opportunity to solve complex technical challenges that span software, hardware, cloud, and operations
• Significant visibility across engineering, product, and customer teams
• Ability to influence product direction through real‑world customer feedback
• Fast‑paced, high‑growth environment with substantial career growth potential
• Work with leading enterprise organizations tackling large‑scale operational transformation initiatives
• Blend of engineering, architecture, consulting, and implementation work that offers broad technical exposure

Work Arrangement

• Hybrid opportunity based in the New York City area
• Customer‑facing role with opportunities to collaborate closely with both internal teams and enterprise stakeholders